Pengaruh Dimensi-dimensi Dalam Perceived Value Terhadap Customer Satisfaction Pada Program Pascasarjana Universitas Tama Jagakarsa

fakultas :
pengarang :
Dr. H.M. Noor Sembiring, SE, MM
tanggal :
Juni 2009
issn :

The Research conducted from the former research continued by Gaston Leblanc and of Nha nguyen, 1999. Concerning the dimensions related to the perceived of value, and the research done by Gordon H.G. McDougall, Terrence Levesque (2000) concerning the relation between perceived of value with satisfaction customer. The objective of the research is to do further research to see the influence of dimensions perceive of value to satisfaction customers which in this case the applying of College which is managed by writer, and to know the influence assessment of student of pascasarjana to what is felt them referring to activity of their study which they have experienced satisfactorily.

kata kunci :
Pengaruh Dimensi-dimensi Terhadap Customer Satisfaction

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