Utama e-jurnal

Membangun loyalitas pelanggan Telkom fleksi

fakultas :
Hukum
pengarang :
H. M. Noor Sembiring
tanggal :
Mei 2009
seri :
ANALISIS EKONOMI UTAMA Jurnal Ekonomi Keuangan dan Manajemen, Vol. III, No. 2, Mei 2009, hal. 144 - 150
issn :
1978-1474

The purpose of this study was to build customer loyalty. The method used is survey with descriptive and explanatory analysis. The unit of analysis is the post-paid customers with the sample size of 80 people. Based on the analysis, found that the service process conducted by the positive response from postpaid customer. Service process effect of customer loyalty of Postpaid, so customers loyalty will be build, if  service process from registration until after sales service do the better.

kata kunci :
service process, customer loyalty

Bootstrap
alamat : Jln. Letjen T.B. Simatupang No.152 Tanjung Barat Jagakarsa - Jakarta Selatan 12530 telp : (021) 7890 634, 789 0965, 788 31838 fax: (021) 789 0966

© 2024 utama All Rights Reserved
https://test.butontengahkab.go.id/, https://anggaran.mnk.co.id/2024_MNK/webfile/thai/, http://167.86.71.230/, http://178.18.249.241/, http://144.91.78.201/, https://195.26.250.242/, http://158.220.111.56/, http://62.171.152.84/, http://144.91.113.160/, http://144.91.120.67/, http://164.68.102.56/, http://164.68.106.236/, http://167.86.81.239/, http://84.247.149.165/, http://38.242.243.12/, RAJAINDO, rajaindo.linkaman.id, starterstech.com, ladangtoto, https://sijariemas.cimahikota.go.id/vendor/sthai/